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Fact sheet · checked 2026-09-23

Certicare vs SickSlip

What each company says about itself, quoted from its own site, with the date we read it.

FactCerticareSickSlip
Price shown"$29 flat" doctor's note (https://www.certicare.org/ and https://www.certicare.org/doctors-note/online-doctors-note, seen 2026-09-23); "$49 flat" medical leave/FMLA; "$49 flat" workplace accommodation (https://www.certicare.org/) source"$29.99 flat pricing" / "The price is a flat $29.99" (https://www.sickslip.co/, seen 2026-09-23); "$29.99" (https://www.sickslip.co/doctors-note-for-work and https://www.sickslip.co/real-doctors-note) source
How the visit works"Answer a few questions" / "Usually no appointment or video visit" / "A provider may follow up" (doctors-note page). Terms: "a clinician-reviewed asynchronous online evaluation, also described as an online medical eVisit, for adults"."Complete a short health intake , your symptoms, the dates affected, and who the note is for. Two minutes from your phone." "No video call: the U.S. Department of Health and Human Services counts secure messaging with your provider as telehealth." (https://www.sickslip.co/how-it-works). Terms: a "documentation-focused digital platform designed to facilitate licensed clinician review of absence-related medical documentation". source
Promised turnaround"Usually within about an hour of your payment, once we have everything needed" (doctors-note page, FAQ)."same-day delivery" / "delivered the same day" (homepage, how-it-works); "Most notes are reviewed and delivered the same day, often within hours" (doctors-note-for-work); page title "Ready in Minutes".
Physician named on the siteYes: Rebecca Martel, APRN, FNP-BC (nurse practitioner, founder; "board certified in family health and licensed in New York State") sourceYes: Adam Z. Kawalek, MD (Board-Certified Internal Medicine) source
NPI shown, and what the federal registry returnsNot shownShown: 1326223306 (homepage, how-it-works, about, about/dr-adam-kawalek). Federal registry returns: 1326223306, ADAM KAWALEK, M.D., Hospitalist (primary, CA A98208); Internal Medicine (OR CP209872, MD D92157), Active. NPPES lists only three state licenses (CA, OR, MD); the site's 29-state list is not verifiable from NPPES alone. source
States claimed"Licensed in New York State"; terms: "You must be at least 18 years old and physically present in the State of New York when you submit the intake form".29 states listed by name on the homepage FAQ, how-it-works and the physician page (AL, AZ, CA, CO, CT, FL, GA, IL, IN, IA, KS, LA, MD, MA, MI, MS, MO, NE, NY, NC, OH, OK, OR, PA, TN, TX, VA, WA, WI). The federal NPI registry lists three of those licenses (CA, OR, MD); the rest are state medical board records. source
Refund policyFAQ: "Full refund any time before a clinician starts reviewing your request, or if the note can't be completed." Terms: full refund where "The clinician determines that the requested service cannot be completed safely or appropriately through asynchronous review, and Certicare cannot complete it through an alternative telephone, video, or other method Certicare offers" (https://www.certicare.org/policies/terms-and-conditions). sourceHomepage: "if a note can't be issued, you receive a full refund". Terms: refunds when requests are denied before clinician review, on technical failure, or if an employer rejects documentation; no refund if documentation was issued as submitted and accepted, or if fraudulent information was provided (https://www.sickslip.co/terms). source
Guarantee claims"full refund if we can't complete it" (doctors-note page); "if a request isn't medically supportable, we tell you and refund you" (homepage)"No Note, No Charge" / "100% refund if we can't issue your note" (homepage, doctors-note-for-work, real-doctors-note) , no employer-acceptance guarantee text
Patient-count claimsNot shown"7,300+ notes issued" (homepage and about page, corrected 2026-09-23 to the production count of 7,334 approved notes) source
Trustpilot0 reviews, score 0.0; claimed profile; (read 2026-09-23) source66 reviews, score 4.8; claimed profile; The site itself says: "4.8 on Trustpilot" (homepage, about, doctors-note-for-work, real-doctors-note); (read 2026-09-24) source
Better Business BureauNo BBB profile foundNo BBB profile found
Domain registered2024-09-14, registrar Tucows Domains Inc., registrant hidden2024-02-21, registrar GoDaddy.com, LLC, registrant hidden
Company named in the termsTerms: "Rebecca Martel, APRN, FNP-BC, doing business as Certicare"; New York law governs. Privacy policy address "418 Broadway, Albany, NY 12207"; privacy@certicare.org."© 2026 SickSlip, Inc" (footer). Terms and privacy: "SickSlip, Inc., a Delaware corporation"; "Clinical review and issuance of documentation are provided exclusively through SickSlip P.A., a Florida professional association." Address "8605 Santa Monica Boulevard, Suite 227120 West Hollywood, CA 90069" (footer shows "8605 Santa Monica Blvd, Los Angeles, CA 90069"); phone (877) 861-4165.
How an employer verifies a note"They can contact the provider directly, using the phone number or email printed on the note." (FAQ)"Scan the QR code" or "call our verification line at (877) 861-4165" (homepage); /verify: "Enter the Document ID from the physician's note to verify its authenticity" plus phone (877) 861-4165 and an AI-assistant connector option; how-it-works: verifier sees document ID, issue date, absence period, return date, certifying physician and NPI, "Patient name and condition are never shown to employers".
What the sample note showsNo image captured. FAQ lists note contents: "Provider's full name, credentials, NPI number, and signature" plus "Provider's direct phone number and email", evaluation date, brief absence reason, up to 3 excused days, anticipated return date. Homepage: notes limited to "up to 3 days per note" and "at most 6 days of notes in any rolling 30-day period".Sample notes on the landing pages show the physician name, NPI, the state medical license line, dates, a document ID and a verification link. Earlier in 2026 the mock printed placeholder DEA and license strings; removed 2026-09-23. The real PDF prints NPI and the state license number, no DEA number. source

Contradictions

  • Sole provider is a nurse practitioner (not a physician); site markets "doctor's note".
  • New York residents only.
  • Review claim is on Sesame (114 reviews), Trustpilot profile has 0 reviews.
  • WHOIS proxy lists a Saint Kitts and Nevis contact while the business address is Albany, NY.

Check it yourself

  • Look the physician up at npiregistry.cms.hhs.gov and the state medical board.
  • Read the one-star Trustpilot reviews, not the summary.
  • Read the refund policy before paying.
  • Ask how HR verifies the note. A link beats a phone number. SickSlip notes verify at sickslip.co/verify.
Get a SickSlip note · $29.99Written by a named, board-certified physician. Same day. Verifiable by HR.

Sources

More comparisons

MyTrust Medical / Trust Medical · My Dr's Note · OnlineDoctorNote · DoctorNote.health · Your Doctors Online · US Medical Notes · SwiftCareMD · NoteForWork · InstaCured · PlushCare · Sesame · Doctor On Demand (Included Health) · MDAnywhere · Amwell · Teladoc Health · Rocket Doctor · SickSlip

SickSlip publishes this sheet and competes with the services listed. Every cell is a dated quote from the service’s own pages or a public registry. Wrong or changed? Email support@sickslip.co and it is fixed within two business days.

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