| Price shown | "$34.99" shown as discounted price next to "$49.99" regular price with "30% OFF if you order in the next" countdown (https://www.mytrustmedical.com/, seen 2026-09-23) | "$29.99" for simple notes (https://www.mytrustmedical.com/blog/how-to-get-a-doctors-note-for-work-or-school-online, seen 2026-09-23) | https://www.mytrustmedical.com/pricing renders a page titled "Pricing" with H1 "STD Test Prices & Packages" ($24 / $139 / $269 / $59.00 test prices; $29.99 also appears in page markup); no doctor's-note price on that page (seen 2026-09-23) source | "$29.99 flat pricing" / "The price is a flat $29.99" (https://www.sickslip.co/, seen 2026-09-23); "$29.99" (https://www.sickslip.co/doctors-note-for-work and https://www.sickslip.co/real-doctors-note) source |
| How the visit works | "Complete 3 Minute Intake" / "Complete 10 min async review" / "Licensed doctor reviews your form" (https://www.mytrustmedical.com/). Blog page says the service "Offers both asynchronous (no video) and live video consultation options" (https://www.mytrustmedical.com/blog/how-to-get-a-doctors-note-for-work-or-school-online). Terms treat provider "appointments" as a bookable product (https://www.mytrustmedical.com/terms-of-service). source | "Complete a short health intake , your symptoms, the dates affected, and who the note is for. Two minutes from your phone." "No video call: the U.S. Department of Health and Human Services counts secure messaging with your provider as telehealth." (https://www.sickslip.co/how-it-works). Terms: a "documentation-focused digital platform designed to facilitate licensed clinician review of absence-related medical documentation". source |
| Promised turnaround | "Get A Real Doctor's Note For Work or School In 10 Minutes"; "Doctors Available 24/7. Get your note in 10 minutes." (homepage). Blog: "10-15 minutes". Intake quiz offers "Immediately" / "Same day" / "Within 2-3 days" / "Not time sensitive" (https://quiz.mytrustmedical.com/expanded-services---state-filter). source | "same-day delivery" / "delivered the same day" (homepage, how-it-works); "Most notes are reviewed and delivered the same day, often within hours" (doctors-note-for-work); page title "Ready in Minutes". |
| Physician named on the site | Yes: Dr. Jason Buchwald (MD, Emergency Medicine; described as medical director); DNP Frankie Freida; Dr. Benjamin Wallace (DO); APRN Jessica McGlone; Babak Daftari, MD; DNP Dr. Peggy Eribenne; Dr. Abhishek Patel (DO); DNP Jessica Ramos source | Yes: Adam Z. Kawalek, MD (Board-Certified Internal Medicine) source |
| NPI shown, and what the federal registry returns | Shown: 1558307702 (Jason Buchwald, on https://www.mytrustmedical.com/about , provider profile page). Federal registry returns: 1558307702, JASON BUCHWALD, M.D., Emergency Medicine (primary), FL (ME90639), Active. source | Shown: 1326223306 (homepage, how-it-works, about, about/dr-adam-kawalek). Federal registry returns: 1326223306, ADAM KAWALEK, M.D., Hospitalist (primary, CA A98208); Internal Medicine (OR CP209872, MD D92157), Active. NPPES lists only three state licenses (CA, OR, MD); the site's 29-state list is not verifiable from NPPES alone. source |
| States claimed | Homepage lists "California" "Florida" "Texas" "Washington" "Colorado" "Oregon" "Massachusetts" "Connecticut" with a "View all 50 states" link; about-us says all 50 states; intake quiz dropdown lists all 50 states + DC with "We'll match you to a doctor licensed in your state". | 29 states listed by name on the homepage FAQ, how-it-works and the physician page (AL, AZ, CA, CO, CT, FL, GA, IL, IN, IA, KS, LA, MD, MA, MI, MS, MO, NE, NY, NC, OH, OK, OR, PA, TN, TX, VA, WA, WI). The federal NPI registry lists three of those licenses (CA, OR, MD); the rest are state medical board records. source |
| Refund policy | Terms: "All fees are nonrefundable except as expressly stated in these Terms or as required by law." Provider appointments "aren't refundable , including where a request is ultimately declined, and including appointments cancelled less than 24 hours beforehand." (https://www.mytrustmedical.com/terms-of-service). Homepage marketing: "Full refund if your note doesn't work" / "100% money back guarantee". source | Homepage: "if a note can't be issued, you receive a full refund". Terms: refunds when requests are denied before clinician review, on technical failure, or if an employer rejects documentation; no refund if documentation was issued as submitted and accepted, or if fraudulent information was provided (https://www.sickslip.co/terms). source |
| Guarantee claims | "100% acceptance guarantee" / "100% money back guarantee" / "Full refund if your note doesn't work" (https://www.mytrustmedical.com/) | "99% Employer and school acceptance rate" (https://www.mytrustmedical.com/about-us) | "Money-back if your note is rejected" (blog page) | "100% money back guarantee if you run into issues with your note for any reason" and "99% doctor's note acceptance rate" (quiz.mytrustmedical.com intake) source | "No Note, No Charge" / "100% refund if we can't issue your note" (homepage, doctors-note-for-work, real-doctors-note) , no employer-acceptance guarantee text |
| Patient-count claims | "Trusted by 150,000+ patients, all across the US." (https://www.mytrustmedical.com/) | "250,000+ Patients helped since we opened our doors" (https://www.mytrustmedical.com/about-us) | "250K+" patients (https://www.mytrustmedical.com/blog/how-to-get-a-doctors-note-for-work-or-school-online) source | "7,300+ notes issued" (homepage and about page, corrected 2026-09-23 to the production count of 7,334 approved notes) source |
| Trustpilot | 354 reviews, score 4.7; claimed profile; paid Trustpilot subscription; The site itself says: "4.8/5 On Trust Pilot" (https://www.mytrustmedical.com/about) / "4.9/5 on Trust Pilot" (blog page) / "4.8 out of 5 stars across 6,500+ Trustpilot reviews" (https://www.mytrustmedical.com/about-us); (read 2026-09-23) source | 66 reviews, score 4.8; claimed profile; The site itself says: "4.8 on Trustpilot" (homepage, about, doctors-note-for-work, real-doctors-note); (read 2026-09-24) source |
| Better Business Bureau | No BBB profile found | No BBB profile found |
| Domain registered | 2024-12-06, registrar NameCheap, Inc., registrant hidden | 2024-02-21, registrar GoDaddy.com, LLC, registrant hidden |
| Company named in the terms | "2026 Medical Connect LLC DBA Trust Medical" (homepage footer); "Medical Connect, LLC" organized in Delaware, governed by Delaware law; physician entities named in terms: Medical Connect Medical Group, P.A.; Medical Connect Medical Group NJ, P.A.; Medical Connect Medical Group TX, P.A.; Medical Connect Medical Group CA, P.C. Address "254 Chapman Rd, Newark, DE 19702" (privacy policy). | "© 2026 SickSlip, Inc" (footer). Terms and privacy: "SickSlip, Inc., a Delaware corporation"; "Clinical review and issuance of documentation are provided exclusively through SickSlip P.A., a Florida professional association." Address "8605 Santa Monica Boulevard, Suite 227120 West Hollywood, CA 90069" (footer shows "8605 Santa Monica Blvd, Los Angeles, CA 90069"); phone (877) 861-4165. |
| How an employer verifies a note | "Employers can verify certifications through our provider contact information" "8am-8pm Monday through Sunday" (homepage); "live phone / email for HR verification (7 days a week)" (blog page). | "Scan the QR code" or "call our verification line at (877) 861-4165" (homepage); /verify: "Enter the Document ID from the physician's note to verify its authenticity" plus phone (877) 861-4165 and an AI-assistant connector option; how-it-works: verifier sees document ID, issue date, absence period, return date, certifying physician and NPI, "Patient name and condition are never shown to employers". |
| What the sample note shows | No sample-note image captured on fetched pages. Blog page states notes "include doctor's NPI and state license information" (https://www.mytrustmedical.com/blog/how-to-get-a-doctors-note-for-work-or-school-online). source | Sample notes on the landing pages show the physician name, NPI, the state medical license line, dates, a document ID and a verification link. Earlier in 2026 the mock printed placeholder DEA and license strings; removed 2026-09-23. The real PDF prints NPI and the state license number, no DEA number. source |
